Refund policy

FEEDBACK

As a family business we take feedback, positive or negative, very seriously. In an event that you are not happy with your order, please contact us immediately at 058-500-MEAT(6328).

REFUND POLICY

By signing our receipt upon delivery, the customer thereby certified that the goods received were indeed what was ordered, and in good condition.
Refunds are allocated on a case-by-case basis and are at the discretion of the manager on duty.
Refunds will be done only through the Original Mode of Payment.

Important: Our online store is involved in the retail sale of fresh meat, therefore discrepancies in pricing or weight published online may occur. La Carne Premium Meat reserves the right to immediately contact the customer to provide solutions be it in the form of an item substitute, refund or cancellation of an order to ensure customer satisfaction.